Return and Exchange Policy 
1.  RETURN  & EXCHANGE TERMS:

 We will be happy to accept your return/exchange within 30 days of you receiving the full order. We offer a 30 day money back guarantee. This means that we will refund, replace or exchange your order within 30 days;

- In case of a product return and money refund,  a Customer is fully RESPONSIBLE  for and will be charged  sent & return postage cost; Please contact our support team, providing details in your return request, stating a reason of a return, your full name with shipping address.  It usually takes 48 hours to review your request and get back to you with a reply.

- In case of a product exchange, a Customer is fully RESPONSIBLE for and will be charged sent & return postage cost;
Please contact our support team, providing details in your return request, stating a reason of an exchange, your full name with shipping address. It usually takes 48 hours to review your request and get back to you with a reply.

- Used products are NON REFUNDABLE and NON EXCHANGEABLE;

2.  DAMAGED PRODUCT EXCHANGE:

- If you received a damaged product  within your order please send us a picture of the damaged product at support@lashsecretclub.com.   Damaged or defective items need to be addressed within 30 days from the day of delivery. Once the product is reviewed & confirmed damaged or defective by Lash Secret Club, you will be eligible for a refund or replacement of the same item. Any product prior to confirmation is not eligible for either.

For any questions related to return and exchange, please contact our customer support at support@lashsecretclub.com
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